We consider the Ottawa Logistics team a development partner who has proven to be creative in problem resolution, reliable in time commitments, and overall consistent in meeting our expectations.
Ottawa Logistics is doing a great job for us. We started using their services in early 2013 and we are pleased with the level of service they have provided us. They have worked with us all along to facilitate integration between our platform and theirs. We happen to be located in the same City but with the dedicated service we get, it would not matter if we were elsewhere. They can easily be reached by email or by phone. I recommend Ottawa Logistics to anyone looking for a reliable and fast fulfillment service company.
We have been working closely with O/L since January 2013 and we have yet to see a situation that was not dealt with in a fast, appropriate and professional manner. The ownership along with GM Denis Perron & Fern Perrier have been a joy to work with. The Ottawa Logistics team has proven in a short time that they are willing to go beyond and have assisted us in the “crunch” to get the job done. Well done O/L and please tell your team how much we value your services!
Each my interactions with the management and personnel at OL, from my initial contacts in 2012 (which included a personal visit to their facilities) to the present, have been extraordinary. Moreover, OL’s warehousing, fulfillment, and customer service has been virtually flawless since the beginning of our association with them in early 2013. Our business growth in Canada has exceeded our expectations. For our company, OL is the ideal partner.
As small business owners, we are very pleased with the services provided by Ottawa Logistics. When we started our business we had a limited level of experience relating to freight forwarding and warehousing. Developing a relationship with Ottawa Logistics has enabled us to concentrate on our core competencies, comfortable in the knowledge that our product is stored and shipped in an efficient manner.
Ottawa Logistics has been a great partner in helping us improve our shipments to locations across Canada. Prior to partnering with Ottawa Logistics we experienced costly shipping charges and long delays shipping from the US to Canada. Exceptional communication has been a refreshing change compared to other companies we have dealt with in the past. Thank you OL!
We have been around for over 80 years. That is eight decades of proving ourselves to clients who expect nothing less than their warehousing and distribution needs be on budget, on time and on target. Along the way, we have provided industry-leading solutions for businesses of all sizes, as well as agencies from every level of government.
Yes, all of our warehouses are equipped with inventory tracking software. Our comprehensive bar code system is the global standard for inventory management offering real-time tracking and comprehensive web-based reports.
Certainly, every Ottawa Logistics customer has full access to real-time updates of their inventory. Simply log onto our website (www.ottawalogistics.com), click on “Log In”, input your password and you can view your current standing inventory as well as generate a host of historical reports.
It’s simple, all orders are placed online. From any page on our site, select “View Your Inventory”, then select “Place An Order” and simply follow the instructions.
As with any logistics company, your shipping costs depend on the size (volume) of the shipment, destination, and any special handling requirements you may have. At Ottawa Logistics, we have relationships with all the major shippers and trucking firms and our mission is to work with you to negotiate the best rates while accomplishing your individual goals.
You may use your own account or our accounts, whatever brings you the best value.
All orders are processed within 24 hours. Our policy is that orders received before 1:00 pm will be shipped the same day.
Many of our current clients require some form of kitting or assembly before their inventory can be shipped. Sometimes it’s as simple as adding a label, sometimes entire items must be built prior to shipping. Our pick and pack process can be custom-tailored to meet any client needs and is structured to provide the utmost in accuracy and efficiency.
Absolutely. We’ve partnered with many start-ups and played significant roles in their growth over the years. You’ll find our personalized service and affordable, “no surprises” pricing is exactly what your growing business needs. There are no minimums on monthly orders and only a small monthly storage fee for your inventory.
Ottawa Logistics warehousing facility in Ogdensburg, New York is a mirror image of our Ottawa facility. This allows for seamless expansion into the United States under one platform.
What’s more, Ottawa Logistics is partnered with a host of shipping and warehousing companies around the world. Contact us with your requirements and we’ll utilize our expertise to get your shipments where they need to be quickly and cost-effectively.