Number of Years in Business
Monthly Orders Shipped
Order Accuracy Percentage
These are the hallmarks of Ottawa Logistics. Ottawa Logistics employees know that each client has unique needs for warehousing and inventory management, order fulfillment, and distribution.
Our employees receive ongoing training to ensure we provide the best, most responsive service possible for their Canadian logistics needs. We don’t only solve problems…we work hard to ensure they don’t arise.
Our staff is fluent in French, enhancing your capability to sell into the Quebec province.
We consider the Ottawa Logistics team a development partner who has proven to be creative in problem resolution, reliable in time commitments, and overall consistent in meeting our expectations.
We have worked with Ottawa Logistics for several years and recently made the transition to EDI with their new provider 3PL. During the setup process, both Ottawa Logistics and 3PLs setup teams were efficient, responsive and a pleasure to work with. We are now able to release our orders directly from our system, thus reducing the chances of human error when transmitting the orders. All of the staff we deal with at the warehouse are helpful and accommodating.
Our Protein Supplements require USFDA certification prior to entry into the United States. The Ottawa Logistics online program saves time, reduces the potential for errors, and keeps our shipments in compliance at all times. Ottawa Logistics people are great to work with. Ottawa Logistics has streamlined our distribution channels throughout Canada and the US and has increased our compliance levels with US Customs.
We have been working closely with O/L since January 2013 and we have yet to see a situation that was not dealt with in a fast, appropriate and professional manner. The ownership along with GM Denis Perron & Fern Perrier have been a joy to work with. The Ottawa Logistics team has proven in a short time that they are willing to go beyond and have assisted us in the “crunch” to get the job done. Well done O/L and please tell your team how much we value your services!
As small business owners, we are very pleased with the services provided by Ottawa Logistics. When we started our business we had a limited level of experience relating to freight forwarding and warehousing. Developing a relationship with Ottawa Logistics has enabled us to concentrate on our core competencies, comfortable in the knowledge that our product is stored and shipped in an efficient manner.
Ottawa Logistics is doing a great job for us. We started using their services in early 2013 and we are pleased with the level of service they have provided us. They have worked with us all along to facilitate integration between our platform and theirs. We happen to be located in the same City but with the dedicated service we get, it would not matter if we were elsewhere. They can easily be reached by email or by phone. I recommend Ottawa Logistics to anyone looking for a reliable and fast fulfillment service company.
Ottawa Logistics has been a great partner in helping us improve our shipments to locations across Canada. Prior to partnering with Ottawa Logistics we experienced costly shipping charges and long delays shipping from the US to Canada. Exceptional communication has been a refreshing change compared to other companies we have dealt with in the past. Thank you OL!
Each my interactions with the management and personnel at OL, from my initial contacts in 2012 (which included a personal visit to their facilities) to the present, have been extraordinary. Moreover, OL’s warehousing, fulfillment, and customer service has been virtually flawless since the beginning of our association with them in early 2013. Our business growth in Canada has exceeded our expectations. For our company, OL is the ideal partner.
For over 20 years we have depended on Ottawa Logistics for consistent 3PL warehousing, inventory management, cycle counting and just-in-time delivery of our raw materials. Thank you Ottawa Logistics for allowing us to focus on our core business.
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