A Trusted Partner for Ecommerce Growth
Ottawa Logistics is a Canadian 3PL built for high-volume ecommerce brands. With national infrastructure and deep cross-border expertise, we provide the operational foundation for sustainable growth.
For over two decades, we’ve helped brands scale their fulfillment operations with precision, reliability, and service quality that meets enterprise expectations.
Who We Are
Built for Ecommerce, Grounded in Experience
Ottawa Logistics has evolved alongside the ecommerce industry, building the infrastructure and expertise that modern brands require. What began as a regional logistics operation has grown into a national fulfillment partner serving brands across Canada and internationally.
Our focus has always been on operational excellence: receiving, storage, fulfillment, shipping, and the compliance expertise needed for cross-border trade. We’ve invested in technology, facilities, and people to deliver the consistency that high-volume operations demand.
Today, we serve brands ranging from emerging D2C companies to established enterprises, providing the same level of precision and care regardless of scale. Our longevity in this industry reflects a commitment to relationships and results over short-term transactions.
Mission and Principles
Our Approach
The values that guide how we work with brands and build long-term partnerships.
Our Mission
To provide the operational infrastructure that enables ecommerce brands to scale confidently, delivering reliability and precision at every stage of growth.
Partnership Approach
We operate as an extension of your team, not a vendor. Long-term relationships built on transparency, accountability, and shared objectives.
Commitment to Quality
Process discipline, accuracy standards, and compliance rigor that meet the expectations of high-volume brands and regulated industries.
Experience and Scale
Proven Track Record
The operational depth and reach to support brands at every growth stage.
How We Operate
Operational Excellence
The capabilities and principles that enable consistent, high-quality fulfillment.
Technology-Enabled Operations
Modern systems powered by key technology partners including Techdinamics and Extensiv provide real-time visibility, automate workflows, and integrate seamlessly with your ecommerce platforms.
Process Discipline
Standardized procedures and quality controls that ensure consistency across high-volume operations and complex requirements.
Compliance-First Mindset
Deep expertise in regulatory requirements including Health Canada NHP and Medical Device compliance, cross-border customs, and industry-specific needs.
Scalable Infrastructure
Capacity and systems designed to grow with your business, from thousands to hundreds of thousands of orders.
Professional Execution at Scale
Real Operations
Our facilities reflect our commitment to precision and professionalism. Clean, organized environments with modern equipment, trained teams, and the systems to maintain quality at high volume.
Every aspect of our operations—from receiving and storage to pick, pack, and ship—is designed for accuracy, efficiency, and the care your products deserve.
This operational discipline is what allows us to maintain consistency across peak seasons, complex SKU catalogs, and the demanding timelines of ecommerce fulfillment.
Who We Work With
Ideal Partners
We partner with brands that value operational excellence, compliance, and long-term relationships. Our infrastructure and expertise are built for businesses with meaningful fulfillment volume and growth ambitions.
If you’re looking for a transactional shipping service, we may not be the right fit. If you’re looking for a partner who will grow with you, invest in your success, and deliver consistent results—let’s talk.
Brands We Serve
- High-volume ecommerce brands shipping 1,000+ orders monthly
- Direct-to-consumer brands prioritizing customer experience
- Wholesale and B2B sellers with complex distribution needs
- Cross-border sellers requiring US-Canada logistics expertise
- NHP, nutraceutical, and medical device brands needing Health Canada-compliant fulfillment
- Growth-stage companies seeking a long-term 3PL partner
Experienced Teams, Operational Focus
Behind every successful fulfillment operation is a team that understands the stakes. Our bilingual, highly experienced team brings decades of combined experience in logistics, ecommerce operations, and cross-border trade.
From warehouse associates who take pride in accuracy to account managers who understand your business, our team operates with the professionalism and attention to detail that high-volume brands require.
We invest in training, technology, and process improvement to ensure our teams can deliver consistent results—even during your busiest periods.
Integrated With Your Tech Stack
Seamless Connectivity
Connect your ecommerce platforms, marketplaces, and business systems for automated order sync and real-time inventory visibility.
National Footprint
Strategic warehouse locations across Canada for fast delivery nationwide.
High-Volume Capability
Proven infrastructure to handle millions of orders per month.
Real-Time Visibility
Complete transparency across inventory, orders, and shipments.
Compliance Expertise
Certified handling for regulated products and cross-border trade.
Ready to Build a Long-Term Partnership?
Connect with our team to discuss how Ottawa Logistics can support your fulfillment operations and growth objectives.