Day: December 3, 2025

Transforming eCommerce Returns Into a Strategic Advantage

Three people sitting together at a table, smiling and looking at a laptop in a well-lit, cozy environment. The background features plants and bookshelves, and the table has items like a jar and a small plant. They appear to be enjoying a collaborative or social moment.

With eCommerce growth accelerating year after year, returns management has become one of the most influential factors shaping profitability and customer satisfaction. With return rates in the United States alone reaching $890 billion in returns in 2024—approximately 17% of total retail sales—businesses must reimagine their approach to reverse logistics. The ability to process returns efficiently […]