Although Bill Gates is quoted as saying, "Your most unhappy customers are your greatest source of learning," he most definitely did not build the Microsoft empire off of bad logistics. As a matter of fact, Microsoft has one of the best logistics structures in the...
Kitting can make your customers happy and keep your fulfillment costs down. Of course, kitting is the practice of combining multiple products into a single package for the purposes of sales, logistics and fulfillment. Kitting is good for sales; it encourages your customers to buy multiple...
With shipping costs rising all the time, mailing and packaging costs can cut into a company's profit margins, especially for small and mid-sized businesses. As this post, packaging 101 for e-commerce, illustrates it doesn't take much effort to lower your company's packaging and shipping costs while...